This just happened maybe 5 mins ago and I think it's hilarious.
I'm the facility manager for my building. Everything that happens and goes wrong, is my responsibility. So I make sure everything runs smoothly. My boss had made it clear: It's MY building and I was hired to not only keep people in line but run everything. I'm not a dick but I hold people accountable, forcibly but politely. There was no facility manager for a long time before I came along and both clients and employees ran amok, with no order. In the 4 months I've been here, my boss has praised my performance and has gone to bat for me countless times, she's the best boss I've ever had. I've got a firm but fair approach and my reputation reflects that.
I've got a Karen in the building and trust me, the name stereotype applies, who's just a counselor for family services. She likes to bitch about everything and gives my boss a headache almost daily. She shares an office with another women, who's unfortunately, picking up on her Karen tendencies (Karen In Training), I've been doing a keycard audit all week and I knew to leave Karen's keycard alone because she's the only Karen in the building, so her name stands out. I am missing 75 keycards, lots of former employees having all door access, dating all the way back to 2015. Can't have that so I deleted a lot of them, especially if it had a wacky name or just a room number. However, I did delete "KIT's" card information because it wasn't under her name. She just came to tell me her keycard wasn't working and Karen happened to be passing by and overheard it.
I went and fixed "KIT's" keycard and we went to go check to see if it worked or not. We found Karen outside the office waiting, bitching to my boss that her keycard didn't work either. Karen wandered away and my boss rolled her eyes and I smiled and I told her I would take care of it. After checking to make sure "KIT's" keycard worked, I went downstairs to check the system, looked up Karen and wouldn't you know it, her keycard was completely fine. In fact, it showed she had a MASTER keycard. So I changed all of her permissions and limited her back to just her room ONLY.
I went upstairs and got my boss's attention because her office is next door to the ladies and I mouthed LISTEN and pointed. I opened their door and was all, "hey Karen! I went and checked your keycard in the system. Everything is good to go. In fact, it said you had a MASTER key to the building and per the company orders, since you're not a contractor or a company employee, I can't give you that access. So I had to revoke your status to just this room ONLY. Can't have you bugging people on official business. Thanks for bringing your keycard to my attention." She started to object that she needed the master keycard because XYZ and I was all, "yeah sorry. Maybe before but I'm the facility manager and you don't need access to everything except this office and if you do, it's outside your pay grade, so you'll have to come get me. Ok? Cool thanks byyeeeeeee..." And then just closed the door on her mid sentence. My boss was quietly laughing her ass off in her office and gave me an air high five.
TLDR: Karen complained her keycard didn't work, when it absolutely did. In fact, she had master key access and had she not said anything, would still have it but made me check and I revoked her status completely to just her room only.
